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Terms, privacy & legal

This page outlines the terms under which we operate this website and provide scaffolding services.

Last updated: June 2026

On this page

  • Who we are
  • Using this website
  • Scaffolding terms & conditions
  • Health & safety requirements
  • Liability & dispute resolution
  • Privacy policy
  • Governing law & contractual changes

Who we are

This website is operated by Hāwea Scaffolds Limited (“we”, “us”, “our”), a registered New Zealand company specializing in tube and clip scaffolding solutions for residential and small commercial projects. We are proudly based in Lake Hāwea and service clients across the Upper Clutha and wider Central Otago region.

Direct Operational Contact:

Email: mikhail@haweascaffolds.co.nz
Phone: 027 600 5506

Using this website

By accessing and navigating haweascaffolds.co.nz, you explicitly agree to utilize the platform lawfully and in good faith. All content, imagery, layouts, and textual components featured on this site are the exclusive intellectual property of Hāwea Scaffolds Limited and may not be reproduced, altered, or redistributed without explicit written authorization.

We maintain no responsibility or legal liability for the content, uptime, or privacy protocols implemented by any third-party links hosted on our platform.

Scaffolding terms & conditions

The protocols detailed below apply universally to all scaffolding asset hire, structural installation, modifications, and subsequent dismantling services that we supply. By formally accepting our provided quotation, submitting a digital confirmation, or permitting our crew to commence active work on site, you unreservedly bind yourself to these terms. In any event where an inconsistency arises between these general terms and a custom, project-specific written agreement, the provisions of the project-specific contract shall prevail.

Quotes, bookings & delays

Project quotations are generated strictly on the structural parameters and site specifications provided by the Customer. Unless otherwise designated in writing, all quotes remain fixed and valid for a window of 30 days from the date of issuance. A project booking is categorized as formally confirmed only when the customer accepts the quote in writing and fulfills any designated deposit or pre-start operational criteria.

We reserve the right to structurally revise pricing and execute variations if the core scope of work expands by more than 10%, or if unforeseen site access restrictions or unstable ground conditions are encountered upon arrival. While we make every practical effort to honor established timelines, we retain no liability for project delays stemming from inclement weather, site disruptions, or the scheduling conflicts of other independent trades.

Our pricing model assumes that the structural erection and final dismantling will each be executed as a single, continuous operation. If you require the scaffolding structure to be built, handed over, or dismantled in distinct phases (staged handovers), or if our operations are actively interrupted by site variables outside our direct control, these actions will be categorized as an automatic contract variation and will incur additional labor, logistics, and transport charges.

If operational delays or site obstructions caused by your personnel or alternative trades prevent our crew from working upon arrival, site stand-down time will be billed directly at our standard hourly rates.

Your responsibilities & site conditions

Access & hazard identification: The Customer must guarantee unobstructed, safe, and lawful access to the site for delivery, erection, regular inspection, and ultimate dismantling phases. The perimeter must remain clear of physical obstacles. It is your strict responsibility to explicitly map out and notify us of all underground utility services, overhead power lines, and hidden structural hazards before any on-site setup commences.

Ground stability verification: You formally warrant that the foundational ground conditions across the designated site are structurally stable, engineered, and fully capable of safely sustaining the heavy structural dead loads of the scaffolding and its maximum compound duty load.

Scaffold utilization & weight limits: All site personnel must strictly adhere to the designated duty load ratings explicitly detailed on the issued Handover Certificate. You are tasked with ensuring that all subcontractors, trades, and site visitors utilize the structure exclusively for its engineered purpose.

Unauthorized structural alterations: Site personnel are strictly prohibited from altering, adjusting, removing, or over-engineering any structural scaffolding components without our direct supervision and approval. We absolve ourselves of all safety and legal liability if a structure has been subjected to unauthorized modifications, structural interference, or weight loads exceeding specified limits.

Site damage

While our crew exercises immense operational care, the extensive weight and structural nature of heavy tube and clip scaffolding components means that minor marking, depressions, or weathering to lawns, gardens, driveways, or pathways can occasionally occur as an unavoidable consequence of standard setup. To the absolute extent permitted under New Zealand law, Hāwea Scaffolds Limited maintains no liability for minor cosmetic or structural weathering of this nature.

Insurance, asset theft & damage

The Customer assumes absolute custody and responsibility for all scaffolding equipment while it remains stationed on your designated site. We strongly mandate that you maintain comprehensive public liability and contract works insurance frameworks. Any equipment loss, theft, or physical damage outside of ordinary mechanical wear and tear will be billed directly to your account at full replacement value.

For clarity, “normal wear and tear” does not encompass aesthetic or structural damage caused by paint overspray, plastering residue, high-pressure water blasting, concrete splatter, or mechanically bent framework components.

Asset ownership, PPSA registry & recovery rights

All scaffolding assets, couplings, planks, and tube components remain the absolute, unalienable property of Hāwea Scaffolds Limited at all times. You explicitly acknowledge and agree that this contract establishes a binding security interest in our favor over all supplied equipment under the Personal Property Securities Act 1999 (PPSA).

You grant us an irrevocable license to enter the site at any reasonable hour to inspect, structurally maintain, or forcefully recover our physical equipment if a default occurs.

Hire framework & cancellation protocols

The designated structural hire window starts and terminates strictly on the timelines mutually agreed upon at booking. Extensions to the hire window are granted purely at our discretion, subject to asset availability, and may trigger updated pricing matrices.

You must contact us immediately if site shifts require an earlier or later dismantle than initially planned.

Contract cancellations or short-notice adjustments are subject to administrative and operational charges covering committed labor, logistics, and materials.

We reserve the unreserved right to halt, suspend, or cancel on-site operations without liability if site dynamics are deemed unsafe or non-compliant with standard safety frameworks.

Force majeure

We are completely absolved from any operational delays or total failure to perform our contractual obligations if the underlying cause stems from events entirely beyond our reasonable control. This includes, but is not limited to, severe weather anomalies, regional accidents, transit blockades, natural disasters, supply chain failures, localized labor deficits, or emergency government enforcement measures.

Health & safety requirements

Scaffolding operations possess inherent structural risks. We engineer, plan, and build every installation to provide reliable, safe access systems that fully align with the Health and Safety at Work Act 2015 (HSWA) and New Zealand best-practice building parameters.

Handover & authorized use: We will issue a formal, written Scaffold Handover Certificate immediately following the completion of a structural build. The scaffolding asset must not be stepped on, accessed, or utilized by any personnel until this certificate has been executed and a green “Safe for Use” tag (Scafftag) is physically active on the structure. Access must cease instantly if a safety tag is missing, altered, displays red, or has passed its expiration window.

Mandatory compliance inspections: Under New Zealand compliance laws, all active scaffolding infrastructure must undergo a formal safety re-inspection at minimum every 7 days, or immediately following severe weather incidents, seismic activity, or any site impact capable of threatening its structural integrity. Managing the scheduling of these statutory inspections is your explicit responsibility. Unless formally structured within our initial quotation, all recurring weekly or post-storm safety re-inspections executed by our team constitute a separate, billable commercial service.

Overhead lines & regulatory permitting: You must notify us in writing of any overhead power lines or electrical conduits within proximity to the intended build zone prior to our arrival. The Customer assumes sole financial and operational responsibility for finalizing close-approach consents, arranging power line sheathing, or securing local council corridor permits unless we have explicitly agreed in a separate written agreement to manage these elements on your behalf.

Shared PCBU statutory overlaps: Every operational entity interacting on or around the scaffolding infrastructure carries a mutual legal duty of care. If you operate as a principal contractor or an independent PCBU on site, you are legally mandated to actively consult, cooperate, and coordinate hazard mitigation workflows with our management as outlined under the HSWA. Any structural variances or safety hazards must be flagged instantly to 027 600 5506.

Liability & dispute resolution

To the maximum extent permitted by New Zealand jurisprudence, our total compound liability for any individual or aggregate claim linked directly to our services, breaches, or site actions is strictly capped at the total financial amount paid by the Customer for the specific services directly causing the dispute. We bear no liability under any circumstances for indirect, speculative, or consequential losses, including but not limited to lost corporate profit, liquidated damages, or secondary trade delay fees.

If your account balance enters arrears or breaches standard credit windows, we reserve the right to instantly suspend all on-site services or leave the physical scaffolding equipment erected on-site, with standard weekly hire rates continuing to accumulate and bill until the outstanding financial balance is resolved in full. The Customer explicitly agrees to assume and pay all collection costs, corporate administration fees, and legal disbursements on a solicitor-client basis incurred by us in recovering any overdue debt.

Nothing within these terms operates to minimize or exclude statutory customer rights that cannot legally be contracted out of, including protections under the Consumer Guarantees Act 1993. The Customer agrees to fully indemnify and hold harmless Hāwea Scaffolds Limited from any third-party claims or regulatory penalties arising from your misuse, negligence, or unauthorized structural modifications. Remediation or safety recertification of any unauthorized alterations made to the scaffolding structure by site personnel will be treated as an automatic paid variation and billed at our standard hourly rates.

Any commercial disputes or operational conflicts arising from these binding terms must first be submitted to formal mediation within New Zealand prior to the initiation of any formal court or litigation proceedings.

Privacy policy

We process, manage, and safeguard all personal and corporate information in strict compliance with the Privacy Act 2020 (New Zealand).

Data collection scope: We collect only the explicit details required to execute commercial quotes and deliver field services, including client contact names, billing metrics, site addresses, and specific digital project architectural files.

Website interaction metrics & analytics: To continuously refine site layout and debug structural performance, we utilize tracking cookies, Google Analytics, and Microsoft Clarity to map aggregate traffic patterns and real-time user engagement behaviors (such as click paths and scroll metrics). Our session analysis frameworks are strictly configured with active text-masking algorithms, ensuring that any personal data entered into web forms is automatically obfuscated and never recorded or transmitted to external databases.

Site photography & portfolio rights: Unless a client explicitly objects in writing prior to deployment, you grant Hāwea Scaffolds Limited the permission to photograph completed scaffolding installations for marketing, digital portfolios, and promotional showcases. We guarantee that no sensitive personal identifiers, street numbers, or occupant indicators will be featured in any public promotional materials.

Data storage & governance: We do not sell, rent, or lease your private data. Information is shared exclusively with integrated, trusted operational partners (such as our core cloud accounting platform) or regulatory bodies where mandated by law. You retain the absolute right to view, audit, or request the immediate correction of any personal data we hold by contacting us directly.

Governing law & contractual changes

These binding terms are governed exclusively by the laws of New Zealand. We reserve the right to structurally amend, refine, or update this legal framework online at our discretion.

While continued utilization of our web platform indicates acceptance of any updated terms, active field projects will remain strictly bound to the specific terms and pricing frameworks agreed upon at the formal time of booking.

Get a quote today

Contact Mikhail|027 600 5506 | Email|Facebook

Proudly serving: Wānaka | Hāwea | Queenstown | Arrowtown | Cromwell | Alexandra | Clyde | Luggate | Queensberry | Tarras | Makarora & the wider Central Otago region

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Terms, privacy & legal